Encryption
Data is encrypted in transit using TLS and protected at rest through managed encryption controls.
Security
Security and trust at SurveyNow
We apply layered security controls to protect your customer data, account access, and core platform operations.
Access Controls
Role-based access and secure authentication flows help prevent unauthorized data access.
Infrastructure Security
Production systems are monitored continuously with alerting, patching, and hardened defaults.
Operational Processes
Security reviews, incident response workflows, and vendor controls are part of our release process.
How we respond to incidents
We follow a documented incident process: detection, triage, containment, remediation, and post-incident review with corrective actions.
Responsible disclosure
If you identify a potential security issue, contact us at [email protected] with reproduction details so we can investigate quickly.
Data requests
For account-level data handling or compliance questions, reach out through our support channel and include your workspace details for faster response.